Ofertas de prácticas

CUSTOMER CARE ASSISTANT – INTERN

Requisitos

REQUIREMENTS
• Business or marketing-related degree or equivalent professional qualification
• Relevant product and industry knowledge
• Microsoft office proficiency
• Excellent communication and interpersonal skill
• Strong written and verbal communication
• Motivation, drive and desire to achieve financial success
• Sales or Business Development is an advantage
• Organization and planning, strategic thinking and problem solving

Se ofrece

RESPONSIBILITIES
• Manage large amount of incoming calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationship and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods / tools
• Meet personal / customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers
• Demonstrates technical selling skills
• Complete understanding of pricing and quote process
• Work closely with colleagues and management to provide clients with most efficient and professional service possible
• Maintains accurate records of all sales and prospecting activities including sales calls, closed sales, and follow-up activities

Working hours: Monday to Thursday: 8am to 5pm, and Friday: 8am to 3pm

Envía tu CV

WEB: WWW.BDE-LTD.COM
EMAIL: hr8@BDE-LTD.COM
TEL: +356 771 15063

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