TECHNICAL WRITER

Titulaciones

Bachelor’s degree in technical translation or writing preferred or other relevant study (e.g. Business Administration).

Fluent in English, both written and verbal (the company language is British English);
Elementary knowledge of standard industry documentation tools (e.g. Doc2Help, RoboHTML or MadCap Flare).
Minimum of 2/3 years experience with professional writing in English, ideally as a technical writer for software or technology products;
Experience working as part of a team creating software or web user interfaces preferred;
An understanding of software development and programming principles, or experience with APIs preferred;
Experience with financial management systems is considered preferred;
Elementary knowledge of standard industry documentation tools (e.g. Doc2Help, RoboHTML, MadCap Flare).

As a Technical Writer you are responsible for producing technical documentation that supports our customers in better understanding our products.
Assist the development teams in improving the user experience by providing input to terminology and use of Embedded user assistance;
Identify and prioritise areas where users need information to support their use of the product;
Create product support documentation that provides users and implementers with the range of information they need – including concepts, task guidelines and relevant examples;
Use style guides and other documentation standards to ensure consistency and quality across product areas
Review materials created by other Technical Writers;
Contribute to the ongoing improvement of style guides and other documentation resources and processes;
Continually improve documentation by making use of available feedback and data, and in line with changes to Unit 4’s documentation strategy;
Participate in professional networks like TCPIP, SOAP!, ISTC, TEKOM or STC.

PERMANENT CONTRACT

OFERTA CERRADA